Skip to content

THE SUPPLY CHAIN MAP

The Supply Chain Map positions relevant actors within the most common supply chain configurations, offering context for Augmented Interviews on ISCN.Academy.

SHIPPERS

PRODUCER ICON

Producers (1)

Bert Lemmens

Terumo

Date: 08 March 2022

Play Video

Bert Lemmens Director EMEA Supply Chain and Leader SCM Global Office of Terumo. In this conversation, we delve into the remarkable journey of a traditional Japanese medical technology company navigating the post-covid era and reshaping its supply chain with enhanced agility and flexibility. Throughout this interview, you’ll gain valuable insights on the optimal organization of supply chain departments at both, global and local level, enabling them to effectively address disruptions, support growth, and maintain cost control. You’ll discover why a central inventory continuous to be the most fitting choice for this industry. Finally, we’ll also explore the future of medical devices as they evolve into “deviceuticals”.

WHOLESALER ICON

Wholesaler - Distributor (3)

Sophie Houtmeyers

Skechers

Date: 06 June 2021

Play Video

Sophie Houtmeyers is Vice President Distribution Operations of Skechers. In this conversation, you will explore how Skechers adapted its supply chain to meet the challenges of the rapidly changing omni-channel retail landscape. We will discuss the complexities of integrating e-commerce and retail orders, and how automation played an instrumental role in streamlining the process. Additionally, we will dive into how Skechers made its supply chain resilient to the unpredictable swings in consumer behavior and high volume demands, while preparing for the future of retail.


Jo Verbeek

Sonepar

Date: 14 January 2022

Play Video

Jo Verbeeck is Chief Supply Chain Officer and member of the Executive Committee at Sonepar. In this conversation, we will delve into the transformation of a leading global electric material distributor as they embrace an omni-channel approach. The emergence of pure e-tailers has increased the importance of speedy delivery and sustainability, placing additional demands on the company. You’ll learn how the company maintains its competitive edge by offering value-added services to professionals and by keeping key supply chain activities in-house. Moreover, you will acquire valuable insights into the company’s strategies for adapting to future challenges.

Kurt Van Donink

Nike

Date: 05 May 2023

Play Video

Kurt Van Donink is General Manager of the European Logistics Center and Vice President Logistics Europe at Nike. In this discussion, you will explore how Nike evolved as a wholesaler to a retailer and further to an e-tailer driven by a strong Digital First strategy. The implementation of this strategy involved the seamless integration of digital and retail sales through the Nike Logistics System, consolidating them onto a unified platform. You will discover how an agile and responsive supply chain is achieved through the application of a single inventory model across a multi-node network. Furthermore, insights will be shared on Nike’s multifaceted approach to enhancing the sustainability of its supply chain.

RETAILER ICON

Retailer - E-tailer (4)

Dieter De Waegeneer

Delhaize BeLux

Date: 11 March 2021

Play Video

Dieter De Waegeneer is Executive Vice President Operations and member of the Executive Committee of Delhaize Belgium and Luxemburg. From this conversation, you will gain an understanding of how Delhaize is integrating its supply chain to simultaneously replenish its own integrated shops and the independently owned franchise shops. You will also discover how Delhaize is leveraging an omni-channel approach to own the complete customer journey, and how e-commerce in combination with healthy and fresh food solutions is a winning combination for the company. Finally, you will get insights in how a traditional retailer is looking at the future of retail.

Sophie Houtmeyers

Skechers

Date: 06 June 2021

Play Video

Sophie Houtmeyers is Vice President Distribution Operations of Skechers. In this conversation, you will explore how Skechers adapted its supply chain to meet the challenges of the rapidly changing omni-channel retail landscape. We will discuss the complexities of integrating e-commerce and retail orders, and how automation played an instrumental role in streamlining the process. Additionally, we will dive into how Skechers made its supply chain resilient to the unpredictable swings in consumer behavior and high volume demands, while preparing for the future of retail.


Wim Smout

Telenet

Date: 10 March 2023

Play Video

Wim Smout is Vice President Supply Chain & Procurement at Telenet. In this interview, we will explore the supply chain strategy of a telecom operator. Despite not being a core focus, you will discover how the supply chain acts as a catalyst for change, value creation, and ecosystem development, with a strong emphasis on sustainability. We’ll explore Telenet’s unique supply chain configurations for their three primary product categories. Finally, we will also discuss Telenet’s high expectations for logistics service providers and the necessity of a future supply chain redesign as telecom operators are transitioning into content providers.

Kurt Van Donink

Nike

Date: 05 May 2023

Play Video

Kurt Van Donink is General Manager of the European Logistics Center and Vice President Logistics Europe at Nike. In this discussion, you will explore how Nike evolved as a wholesaler to a retailer and further to an e-tailer driven by a strong Digital First strategy. The implementation of this strategy involved the seamless integration of digital and retail sales through the Nike Logistics System, consolidating them onto a unified platform. You will discover how an agile and responsive supply chain is achieved through the application of a single inventory model across a multi-node network. Furthermore, insights will be shared on Nike’s multifaceted approach to enhancing the sustainability of its supply chain.

SERVICE PROVIDERS

Road logistics-1
Road logistics-2

Road Logistics (3)

Bert Vandecaveye

Tailormade Logistics

Date: 01 March 2022

Play Video

Bert Vandecaveye is founder and CEO of Tailormade Logistics. Bert shared his insights on how a mid-sized logistics service provider is able to realize its growth ambitions with a strong positioning in selected niches. You will gain understanding how this approach leads to partnership relations rather than relying solely on tenders. Even for mid-sized logistics companies, Bert believes that size and scale are crucial factors to achieve growth. Looking to the future, we delved into the potential effects of e-tailers on the logistics industry and explored what sustainability truly entails for logistics service providers.

Benny Smets

Ninatrans

Date: 27 March 2023

Play Video

Benny Smets is CEO of transportation company Ninatrans. In this conversation, Benny Smets shares his insights on how a mid-sized transport specialist can realize its growth ambitions and how it made itself essential for its major customer segment, the logistics service providers. You will discover how a transportation company evolved to a transport specialist with a focus on quality in a very competitive industry. Limiting empty driving and being extremely efficient are some of the key drivers of success of a transportation company today. Finally, we delve into how the energy transition poses a major challenge for the transportation company moving forward.

Gerry Bosmans

Kuehne + Nagel

Date: 11 March 2021

Play Video

Gerry Bosmans is Director Contract Logistics Benelux at Kuehne and Nagel. From this conversation you will learn how Kuehne and Nagel’s asset-light strategy is transforming them into a leading knowledge company, leveraging big data and placing a greater emphasis on engineering expertise in addition to the traditional warehouse operations. You will gain insights into Kuehne and Nagel’s gradual shift away from the tendering process towards long-term contracts with high added value, while also uncovering how the evolving customer behavior is driving the development of innovative fulfillment services based on automation and digitalization.

Last mile logistics-1
Last mile logistics-2

Last-mile Logistics (1)

Silvio Mestdagh

DPD

Date: 29 November 2021

Play Video

Silvio Mestdagh is CEO of DPD Belgium. In this conversation, we explored the inner workings of DPD’s robust international last mile parcel delivery network. You will gain valuable insights on how DPD has established a network of dedicated subcontracted drivers who adhere to the principle of serving the same street every day and how these subcontractors fit into the personnel structure of the company. Additionally, the potential impact of the X2X model, e-tailers, and dark stores on the future of city logistics is discussed.

Water logistics-1
Water logistics-2

Water-borne Logistics (1)

Marc Beerlandt

Mediterranean Shipping Company

Date: 21 June 2022

Play Video

Marc Beerlandt is CEO of Mediterranean Shipping Company Belgium & Luxembourg. This interview offers valuable insights into the strategic approach of the leading ocean shipping company. You will discover how the container shortage and the surge in freight rates has influenced MSC’s strategy and its expansion of services. We also examined potential solutions to mitigate the challenges of port and terminal congestion, while trying to better understand the complex dynamics of competition and collaboration among the major shipping lines. Furthermore, you will learn which proactive measures are being taken by shipping companies to prepare for a more sustainable future.

Rail logistics

Rail-borne Logistics

Air logistics

Air-borne Logistics

Real estate

Real estate

ICT

ICT

Equipment

Equipment

Resources

Resources

FACILITATION AND SUPPORT

Infrastructure operator-1
Infrastructure operator-2
Infrastructure operator-3

Infrastructure Operators (2)

William Demoor

Port of Antwerp

Date: 08 December 2021

Play Video

William Demoor is Director Customer relations at the Port of Antwerp. This conversation offers valuable insights into the strategic approach of a leading port authority. We discussed how the role of the port has evolved to community builder in order to more effectively tackle the major challenges in collaboration with port users. We explored how the port is actively integrating itself into global supply chains through robust hinterland connections. You will understand how port competition is extending beyond the Hamburg-LeHavre range of ports. Finally, you will discover how the port will further take the leading role in driving energy, digitalization, and mobility transitions together with the port community.

Daan Schalck

North Sea Port

Date: 19 July 2023

Play Video

Daan Schalck is CEO of North Sea Port. In this discussion, we delve into the strategy of North Sea Port, a prominent Belgian-Dutch cross-border port. We discover how the port has developed an industrial ecosystem across some key sectors, with a specific focus on circularity and green energy. Rather than opting for container-centric operations, the port strategically positions itself as a consolidation hub and an added-value generator for nearby container ports. To ensure ongoing value for its industrial ecosystem, the port prioritizes a flexible concession policy, collaborations with other ports, and a steadfast commitment to circularity and green energy.


CustomAuthorities
CityAuthorities

Authorities (1)

Kristian Vanderwaeren

Federal Public Service Finance - Customs & Excise

Date: 19 December 2022

Play Video

Kristian Vanderwaeren the Director General of the Administration Customs and Excise at the Belgian Ministry of Finance. In this engaging conversation, we’ll explore how the enforcement and repression tasks of the Customs and Excise administration have rapidly gained significance beyond their traditional role in trade facilitation, particularly in response to shifting geopolitical dynamics. Furthermore, the surging number of declarations in e-commerce is presenting substantial challenges for customs authorities. Additionally, you’ll discover how customs has increased its agility to react to disruptions and crises. Finally, we’ll provide insights into how the administration will use ICT in the future to achieve comprehensive goods scanning and how ‘green customs’ will play a role in taxing goods based on their carbon footprint.

Education

Education

Advisory

Advisory

Eurosign

Financing

HELP - Expert Analysis

HELP - Augmented Interview

HELP - My Account

HELP - Registry

HELP - The Supply Chain Map

HELP - The Supply Chain Repository

HELP - The Supply Chain Timeline