THE SUPPLY CHAIN MAP
The Supply Chain Map positions relevant actors within the most common supply chain configurations, offering context for Augmented Interviews on ISCN.Academy.
SHIPPERS
Producers (3)
Bert Lemmens
Terumo
Date: 08 March 2022
Bert Lemmens Director EMEA Supply Chain and Leader SCM Global Office of Terumo. In this conversation, we delve into the remarkable journey of a traditional Japanese medical technology company navigating the post-covid era and reshaping its supply chain with enhanced agility and flexibility. Throughout this interview, you’ll gain valuable insights on the optimal organization of supply chain departments at both, global and local level, enabling them to effectively address disruptions, support growth, and maintain cost control. You’ll discover why a central inventory continuous to be the most fitting choice for this industry. Finally, we’ll also explore the future of medical devices as they evolve into “deviceuticals”.
Hans Thibau
Atlas Copco
Date: 02 January 2024
Hans Thibau is Vice President Logistics Compressor Technique at Atlas Copco. In this discussion, we explore how a leading global manufacturer of compressed air solutions has evolved into a resilient company capable of navigating disruptions and trade barriers. Through a robust supply chain that integrates central and local inventories, Atlas Copco effectively targets diverse customer segments with multiple brands. Looking ahead, Atlas Copco has pinpointed promising regions and innovations for future growth.
Hugues Van Espen
Toyota Material Handling
Date: 05 February 2024
Hugues Van Espen is Managing Director at Toyota Material Handling Belgium. In this interview, we gain exclusive insights into the strategic approach and operations of Toyota Material Handling, a global frontrunner in forklift trucks and warehouse automation. We learn how the company efficiently manages its European distribution and supply chain, and how it has integrated automation services into its offerings. By leveraging these advancements, Toyota Material Handling is well-positioned to navigate supply chain disruptions and crises, supported by a robust strategy designed to ensure future resilience.
Wholesaler - Distributor (3)
Sophie Houtmeyers
Skechers
Date: 06 June 2021
Sophie Houtmeyers is Vice President Distribution Operations of Skechers. In this conversation, you will explore how Skechers adapted its supply chain to meet the challenges of the rapidly changing omni-channel retail landscape. We will discuss the complexities of integrating e-commerce and retail orders, and how automation played an instrumental role in streamlining the process. Additionally, we will dive into how Skechers made its supply chain resilient to the unpredictable swings in consumer behavior and high volume demands, while preparing for the future of retail.
Jo Verbeek
Sonepar
Date: 14 January 2022
Jo Verbeeck is Chief Supply Chain Officer and member of the Executive Committee at Sonepar. In this conversation, we will delve into the transformation of a leading global electric material distributor as they embrace an omni-channel approach. The emergence of pure e-tailers has increased the importance of speedy delivery and sustainability, placing additional demands on the company. You’ll learn how the company maintains its competitive edge by offering value-added services to professionals and by keeping key supply chain activities in-house. Moreover, you will acquire valuable insights into the company’s strategies for adapting to future challenges.
Kurt Van Donink
Nike
Date: 05 May 2023
Kurt Van Donink is General Manager of the European Logistics Center and Vice President Logistics Europe at Nike. In this discussion, you will explore how Nike evolved as a wholesaler to a retailer and further to an e-tailer driven by a strong Digital First strategy. The implementation of this strategy involved the seamless integration of digital and retail sales through the Nike Logistics System, consolidating them onto a unified platform. You will discover how an agile and responsive supply chain is achieved through the application of a single inventory model across a multi-node network. Furthermore, insights will be shared on Nike’s multifaceted approach to enhancing the sustainability of its supply chain.
Retailer - E-tailer (4)
Dieter De Waegeneer
Delhaize BeLux
Date: 11 March 2021
Dieter De Waegeneer is Executive Vice President Operations and member of the Executive Committee of Delhaize Belgium and Luxemburg. From this conversation, you will gain an understanding of how Delhaize is integrating its supply chain to simultaneously replenish its own integrated shops and the independently owned franchise shops. You will also discover how Delhaize is leveraging an omni-channel approach to own the complete customer journey, and how e-commerce in combination with healthy and fresh food solutions is a winning combination for the company. Finally, you will get insights in how a traditional retailer is looking at the future of retail.
Sophie Houtmeyers
Skechers
Date: 06 June 2021
Sophie Houtmeyers is Vice President Distribution Operations of Skechers. In this conversation, you will explore how Skechers adapted its supply chain to meet the challenges of the rapidly changing omni-channel retail landscape. We will discuss the complexities of integrating e-commerce and retail orders, and how automation played an instrumental role in streamlining the process. Additionally, we will dive into how Skechers made its supply chain resilient to the unpredictable swings in consumer behavior and high volume demands, while preparing for the future of retail.
Wim Smout
Telenet
Date: 10 March 2023
Wim Smout is Vice President Supply Chain & Procurement at Telenet. In this interview, we will explore the supply chain strategy of a telecom operator. Despite not being a core focus, you will discover how the supply chain acts as a catalyst for change, value creation, and ecosystem development, with a strong emphasis on sustainability. We’ll explore Telenet’s unique supply chain configurations for their three primary product categories. Finally, we will also discuss Telenet’s high expectations for logistics service providers and the necessity of a future supply chain redesign as telecom operators are transitioning into content providers.
Kurt Van Donink
Nike
Date: 05 May 2023
Kurt Van Donink is General Manager of the European Logistics Center and Vice President Logistics Europe at Nike. In this discussion, you will explore how Nike evolved as a wholesaler to a retailer and further to an e-tailer driven by a strong Digital First strategy. The implementation of this strategy involved the seamless integration of digital and retail sales through the Nike Logistics System, consolidating them onto a unified platform. You will discover how an agile and responsive supply chain is achieved through the application of a single inventory model across a multi-node network. Furthermore, insights will be shared on Nike’s multifaceted approach to enhancing the sustainability of its supply chain.
SERVICE PROVIDERS
Road Logistics (3)
Bert Vandecaveye
Tailormade Logistics
Date: 01 March 2022
Bert Vandecaveye is founder and CEO of Tailormade Logistics. Bert shared his insights on how a mid-sized logistics service provider is able to realize its growth ambitions with a strong positioning in selected niches. You will gain understanding how this approach leads to partnership relations rather than relying solely on tenders. Even for mid-sized logistics companies, Bert believes that size and scale are crucial factors to achieve growth. Looking to the future, we delved into the potential effects of e-tailers on the logistics industry and explored what sustainability truly entails for logistics service providers.
Benny Smets
Ninatrans
Date: 27 March 2023
Benny Smets is CEO of transportation company Ninatrans. In this conversation, Benny Smets shares his insights on how a mid-sized transport specialist can realize its growth ambitions and how it made itself essential for its major customer segment, the logistics service providers. You will discover how a transportation company evolved to a transport specialist with a focus on quality in a very competitive industry. Limiting empty driving and being extremely efficient are some of the key drivers of success of a transportation company today. Finally, we delve into how the energy transition poses a major challenge for the transportation company moving forward.
Gerry Bosmans
Kuehne + Nagel
Date: 11 March 2021
Gerry Bosmans is Director Contract Logistics Benelux at Kuehne and Nagel. From this conversation you will learn how Kuehne and Nagel’s asset-light strategy is transforming them into a leading knowledge company, leveraging big data and placing a greater emphasis on engineering expertise in addition to the traditional warehouse operations. You will gain insights into Kuehne and Nagel’s gradual shift away from the tendering process towards long-term contracts with high added value, while also uncovering how the evolving customer behavior is driving the development of innovative fulfillment services based on automation and digitalization.
Last-mile Logistics (1)
Silvio Mestdagh
DPD
Date: 29 November 2021
Silvio Mestdagh is CEO of DPD Belgium. In this conversation, we explored the inner workings of DPD’s robust international last mile parcel delivery network. You will gain valuable insights on how DPD has established a network of dedicated subcontracted drivers who adhere to the principle of serving the same street every day and how these subcontractors fit into the personnel structure of the company. Additionally, the potential impact of the X2X model, e-tailers, and dark stores on the future of city logistics is discussed.
Water-borne Logistics (1)
Marc Beerlandt
Mediterranean Shipping Company
Date: 21 June 2022
Marc Beerlandt is CEO of Mediterranean Shipping Company Belgium & Luxembourg. This interview offers valuable insights into the strategic approach of the leading ocean shipping company. You will discover how the container shortage and the surge in freight rates has influenced MSC’s strategy and its expansion of services. We also examined potential solutions to mitigate the challenges of port and terminal congestion, while trying to better understand the complex dynamics of competition and collaboration among the major shipping lines. Furthermore, you will learn which proactive measures are being taken by shipping companies to prepare for a more sustainable future.
Rail-borne Logistics
Air-borne Logistics
Real estate
ICT
Equipment
Resources (1)
Eddy Annys
Randstad Belgium
Date: 11 October 2023
Eddy Annys is Managing Director at Randstad Belgium. This interview offers valuable insights in the strategy and operations of one of the world’s largest staffing companies. It sheds light on the company’s provision of staffing services to the logistics sector, navigating challenges such as talent scarcity and the need for flexibility. With automation looming on the horizon, the company is actively preparing its workforce for the inevitable automation and robotization of warehouses. As it looks to the future, the staffing firm anticipates navigating the complexities of human-robot collaboration.
FACILITATION AND SUPPORT
Infrastructure Operators (4)
William Demoor
Port of Antwerp
Date: 08 December 2021
William Demoor is Director Customer relations at the Port of Antwerp. This conversation offers valuable insights into the strategic approach of a leading port authority. We discussed how the role of the port has evolved to community builder in order to more effectively tackle the major challenges in collaboration with port users. We explored how the port is actively integrating itself into global supply chains through robust hinterland connections. You will understand how port competition is extending beyond the Hamburg-LeHavre range of ports. Finally, you will discover how the port will further take the leading role in driving energy, digitalization, and mobility transitions together with the port community.
Daan Schalck
North Sea Port
Date: 19 July 2023
Daan Schalck is CEO of North Sea Port. In this discussion, we delve into the strategy of North Sea Port, a prominent Belgian-Dutch cross-border port. We discover how the port has developed an industrial ecosystem across some key sectors, with a specific focus on circularity and green energy. Rather than opting for container-centric operations, the port strategically positions itself as a consolidation hub and an added-value generator for nearby container ports. To ensure ongoing value for its industrial ecosystem, the port prioritizes a flexible concession policy, collaborations with other ports, and a steadfast commitment to circularity and green energy.
David Huybrechts
Inland Terminals Group
Date: 07 August 2024
David Huybrechts is general manager of Inland Terminal Group South and BCTN Belgium. In this interview, we explore the strategic direction of a leading inland container terminal group, which bridges ports and hinterland customers through combined barge and road transport. As these terminals evolve from traditional logistics hubs into dynamic centers for data, energy, and sustainability, they become essential partners in helping shippers meet their green objectives. The conversation also addresses key challenges on the horizon, including the management of increasingly larger ocean vessels and the critical need for real-time, accurate data.
Geert Aerts
Brussels Airport Company
Date: 28 February 2024
Geert Aerts is Chief Cargo & Real Estate Officer at the Brussels Airport Company. This interview explores how a mid-sized cargo airport developed a product specialization strategy to remain resilient and competitive in a region of high economic activity, surrounded by major international gateways. By building an ecosystem with tailored real estate and digital infrastructure, the airport supports the end-to-end air supply chain for each specialization. With pharma and life sciences as one of its four core specializations, Brussels Airport has become a leading cargo hub in Europe. A solid and sustained focus on specialization, combined with a strong commitment to sustainability, form the foundation for future growth.
Authorities (1)
Kristian Vanderwaeren
Federal Public Service Finance - Customs & Excise
Date: 19 December 2022
Kristian Vanderwaeren the Director General of the Administration Customs and Excise at the Belgian Ministry of Finance. In this engaging conversation, we’ll explore how the enforcement and repression tasks of the Customs and Excise administration have rapidly gained significance beyond their traditional role in trade facilitation, particularly in response to shifting geopolitical dynamics. Furthermore, the surging number of declarations in e-commerce is presenting substantial challenges for customs authorities. Additionally, you’ll discover how customs has increased its agility to react to disruptions and crises. Finally, we’ll provide insights into how the administration will use ICT in the future to achieve comprehensive goods scanning and how ‘green customs’ will play a role in taxing goods based on their carbon footprint.
Education
Advisory
Financing (1)
Tom Simonts
KBC
Date: 27 December 2023
